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MY PRETTY SITE BY SENDREG
SHIPPING
Property rights. My Pretty Site By SendReg is the sole and exclusive owner, of all rights, title and interests in and of the Website, of all content (including, for example, audio, photographs, illustrations, graphics, other visual media, videos, copies , texts, software, titles, etc.), codes, data and materials thereof, the appearance and the environment, the design and organization of the Website and the compilation of the contents, codes, data and materials on the Website , including but not limited to, any copyright, trademark rights, patent rights, database rights, moral rights, sui generis rights and other intellectual property and economic rights thereof. Your use of the Website does not grant you ownership of any of the content, codes, data or materials that you can access on or through the Website. The data that you, as a user of the Website, provide in one of its subscribed institutions as well as the images and documents uploaded as part of the content of these institutions are considered property of THE USER and in this sense SendReg will not be able to use or consult, neither consume nor distribute said data.
Our top priority is the health and safety of our employees and customers, so we completely redesigned our production and fulfillment center to comply with state recommended social distancing and PPE guidelines.
What does this mean for you?
For international shipments processing times may be delayed. Generally processing times are within 4-6 business days* although currently those times vary due to the issues relating to COVID-19 and government orders and the impact to our business.
Processing times may also be extended during holidays, launches/re-stocks, and promotions.
We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.
For national shipments (Dominican Republic) you can select several available delivery points: Vimenpaq, Metropack
o BuenEnvio (Shipping Agency at your door).
The shipping price may vary according to the weight of what you want to send, the estimated time for the delivery of your package for national shipments is 2 to 3 business days.
If you have any other questions, you can talk to us by whatsapp +1 (849) 206-6741 or through our chat on the website, the estimated response time is 5 minutes on business days (Monday to Friday)
Thank you so much for your support!
DELIVERY POLICY
Our shipping service is available in the Dominican Republic with very affordable prices. international shipments are made by UPS.
The standard price for shipping to the Dominican Republic is US $ 3.62 to US $ 7.00 US DOLLAR. Price may vary depending on the pounds of your order.
The product will be delivered to the place indicated by the user in the account portal, Vimenpaq, Metropack or Caribe Express, which must be done when confirming the order.
The delivery time will be 5 to 10 business days, counted from when the full amount of the purchase has been received.
Orders placed after 1:00 p.m. They will begin to be carried out the other day.
Product deliveries will be made only on business days and could take 3 to 6 business days depending on the service or product you request.
In case of any disagreement, you must express it at that time and you must contact the My Pretty Site customer service, in our chat on the Page or to our email to clarify said circumstance.
All products will be packed with an extra cost of US $ 3.00 (APPLIES IN THE PURCHASE). You will receive 48 hours after having made your purchase an email with the tracking number of your package, the time period does not apply if it is Friday, Saturday or Sunday weekend or holiday date.
At the moment of receiving the product at the indicated address, the user is obliged to review the product.
In case of any damage, The user must notify it within 24 business hours to the email infomyprettysite@gmail.com or the contact numbers provided on the web platform or Terms and Conditions.
Was your order not complete or did you get something wrong? Please visit our Return Policies.
Any type of clarification, report or doubt regarding the shipping service please write to: infomyprettysite@gmail.com
RETURN AND REFUND POLICY
If any of our products arrive in poor condition or in a totally different way than what you ordered, you can contact us at our email infomyprettysite@gmail.com where a manager can help you, you have to send a photo of how the product arrived and it will be reviewed your claim request, each of our products are reviewed and go through a rigorous quality control, any disagreement must be reported within 24 hours after your order resides.
If you have any other questions, you can talk to us by whatsapp +1 (849) 206-6741 or through our chat on the website, the estimated response time is 5 minutes on business days (Monday to Friday)
Thank you so much for your support!
PRIVACY POLICY
Privacy of the data of the subscribed accounts. The data of the clients subscribed by on our website. Only if THE USER deletes on his own account or requests in writing the deletion of his account data will they be deleted. The password that you use in the account will be totally confidential, the other information provided such as, Name, Middle, Last name or Telephone number, will also be protected, in case you request to provide these data will be for a specific use that will allow us to differentiate the identity of our clients, this is totally optional.
Any distribution, publication or commercial or promotional exploitation of the Website, or of any of the content, codes, data or materials on the Website that is not data belonging to the institutions subscribed by THE USER, is strictly prohibited, unless you have received express prior written permission from authorized My Pretty SIte personnel or other applicable rights holder. Unless it is expressly permitted in this agreement, you may not download, report, display, publish, copy, reproduce, distribute, transmit, modify, perform, broadcast, transfer, create derivative works from, sell or in any other way exploit any of the content, codes, data or materials on or available through the Website. You further agree not to alter, edit, delete, remove, or otherwise change the meaning or appearance of, or change the purpose of, any of the content, code, data, or materials on or available through the Website. , including, without limitation, the alteration or removal of any trademark, registered trademark, logo, service mark, or any other proprietary content or proprietary rights notice. You acknowledge that you do not acquire any ownership rights by downloading any copyrighted material from or through the Website. If you make any other use of the Website, or of the content, codes, data or materials that are found there or that are available through the Website, except as previously stipulated, you may violate the laws of rights of author and other laws of the Dominican Republic or laws of other countries and / or provinces, states or demarcations, and may be subject to legal responsibility for such unauthorized use.
We receive, collect, and store any information that you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login details, email address, password, computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and the methods used to navigate away from the page. We also collect personally identifiable information (including names, email, password, communications), payment details (including credit card information), comments, suggestions, product reviews, recommendations, and personal profile.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
When you carry out a transaction on our website, as part of the process, we collect personal information that you provide us, such as your name, physical address, and email address. Your personal information will be used only for the specific reasons stated above.
We collect such personal and non-personal information for the following purposes: To provide and operate the services; To provide our users with ongoing customer assistance and technical support; To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages; To create aggregated statistical data and other aggregated or inferred non-personal information that we or our business partners may use to provide and improve our respective services; To comply with applicable laws and regulations.
You warrant and agree that while using the Website and the various services and resources served on or through the Website, you will not: (a) personalize any person or entity or detract from your affiliation with any other person or entity; (b) will insert its own advertisement, brand positioning or any other promotional content or that of a third party in any of the content, materials or services or materials of the Website, nor will it use, redistribute, republish or exploit said content or services with any other additional commercial or promotional purpose; nor (c) will attempt to gain unauthorized access to other computer systems through the Website, or to the accounts of other users by illegal technological means.
If you do not want us to process your data, please contact us at infomyprettysite@gmail.com
If you have any other questions, you can talk to us by whatsapp +1 (849) 206-6741 or through our chat on the website, the estimated response time is 5 minutes on business days (Monday to Friday)
Thank you so much for your support!